Returns & Exchanges

At MINA BAIE, we want you to love your purchase. If you are not completely satisfied, we offer returns and exchanges on unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and download the return authorization form to include inside your package.

• 3.
  Package Your Items

  Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and protective dust bags are included.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the return.